Using online tools for mental health promotion

Online tools can provide a useful platform for promoting positive mental health and providing support to children and young people.

Building knowledge and confidence

Knowing what is available and how to use different online tools will help you provide the most effective support. 

To help you keep up to date with the latest online tools  and supports, you might like to consider the following:

  • Take an open and curious approach about your own use of online tools for mental health promotion. 
  • Use the Be You Wellbeing Tools for Students guide to help you find trusted online tools and supports.
  • Engage in ongoing professional learning and skill development. This can help you learn about online mental health sites, apps and services available to help children, young people and families. Learn how they can be used – some may be useful for helping individual students with mental health issues, while others may be relevant for use across the whole school community.
  • Engaging children and young people in schools

    Talk to children and young people at your school about the online tools they might be using – whether for mental health promotion or other reasons.

    You can start by:

    • asking them to identify what online tools or apps they or others in the service or school are using
    • selecting a mental health tool from Be You’s Wellbeing Tools for Students guide for young people to try, then running a group discussion about it
    • involving them in exploring ways online tools can be used to support mental health and wellbeing
    • incorporating student voice into whole-school planning approaches to effective and safe use of technology
    • providing information about the school’s approach to using technology for mental health promotion
    • directing children and young people to evidence-based information that can support their mental health and wellbeing
    • making available information about a range of confidential supports and services, enabling them to reach out when they may not be comfortable seeking support in the school or community
    • recommending safe places for young people to connect with others going through similar experience or who share interests
    • encouraging young people to critique the types of mental health support and information available online, and encouraging them to use reputable and evidence-based sites. 
    Remember, your students are a great source of information and know-how.

    Acknowledging their unique insights into new online tools and involving them in decisions and planning around the use of mental health technology in the classroom will help empower them in their own mental health support.

  • What can early learning services and schools do?

    Most early learning services and schools engage with the online world everyday – for a range of activities related to learning and development.

    When thinking about how online tools can be promoted as a mental health and wellbeing support for children and young people, services and schools need to:

    • consider the ways in which the online tools you use intersect with mental health, wellbeing and anti-bullying policies, mental health procedures and referral pathways, and curriculum
    • regularly review policies and procedures to help ensure their alignment with continually evolving technologies and usage patterns
    • build the capacity of the learning community to understand and embrace online tools as part of a whole-service or whole-school approach to supporting children and young people
    • plan ways to empower children and young people to be involved, take a lead and innovate in this space
      incorporate online tools into mental health promotion, prevention and early intervention frameworks.

    Services and schools will also need to be proactive in identifying key mental health apps, online resources and social media sites, which are reputable and supported by evidence.

    Bring everyone along

    Leadership and wellbeing staff can lay the foundations for a cohesive whole-service or whole-school response by engaging educators and families in the use of online tools to support children and young people’s mental health and wellbeing. They can:

    • explore staff readiness – audit professional development strengths and needs
    • empower those who are knowledgeable and confident with online tools to support colleagues
    • trial websites, apps, forums etc, and share learning experiences.
    Engage families

    Engaging with families is crucial in using online tools for mental health promotion, prevention and early intervention work. Schools and services can engage families by:

    • communicating both face-to-face and online
    • helping families to understand and manage the benefits and risks of online tools including creating balance in family life which incorporates technology use with other activities
    • providing information to families about the ways in which online tools can support children and young people’s (and their own) mental health and wellbeing. 
    Be You Resources

    Learn about creating and maintaining strong partnerships with families in the Family Partnerships domain.

    Check out the Be You Tools and Guides section for guidance on the different online tools and other resources that will best support children and young people in taking care of their own mental health. 

  • References

    Burns, J.M., Davenport, T.A., Christensen, H., Luscombe, G.M., Mendoza, J.A., Bresnan, A.,Blanchard, M.E. & Hickie, I. (2013). Game On: Exploring the Impact of Technologies on Young Men’s Mental Health and Wellbeing. Melbourne: Young and Well Cooperative Research Centre. Retrieved from:

    Campbell, A.J. & Robards, F. (2013). Using technologies safely and effectively to promote young people’s wellbeing: A Better Practice Guide for Services. Melbourne: Young and Well CRC. Retrieved from

  • External links


Mentally Healthy Communities


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Early Support


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